Budget cuts are a challenge faced across the board so we talk about how they're using technology to help make savings as well as drive innovation. Paul Ward, Head of ICT & Digital at Coventry City Council.
#Officer jenny vr chat plus#
We talk about how Jenny’s tackled imposture syndrome, the adoption of their adult social care bot, how Newcastle is set to become the UK’s leading Smart City plus much more! Jenny Nelson, Digital Newcastle Programme Manager at Newcastle City Council.
We talk about Lloyds £3 billion investment in technology and staff to improve digital services, how they're planning to better engage with their 14 million digitally active customers. Lee Jones - Head of Contact Centre Newport, Lucy Parton - Head of Transformation and James Harrison - Head of Robotics and AI at Lloyds Banking Group. We discuss what their transformation model looks like in relation to service design, how they're approaching digital transformation as a whole. Steven Kyle, Transformation Programme Manager at Dundee City Council. Alex offers a fantastic birds eye view of 20 years in transformation. We talk to Karen about their contribution to setting up the Local Government Digital Partnership along with 31 other Scottish Local Authorities plus much more.Īlex Cousins, Business Development Director at Capita. Karen Cawte, Digital Transformation Manager at West Lothian Council. We talk about the top challenges he's faced working within local authorities with the rise of digital. Michael Sage, Head of Digital Transformation, Chelmsford City Council. The Botcast is one year old! During the best bits part two, we highlight our conversations with the following guests … You can also find us at ⇢ wbb.ai or email us at - 23 min Daves' top picks are WIRED, Gartner and Forrester as well as events such as Digital Tourism Think Tank.Īs always, we love to hear your thoughts and suggestions, so please send your questions/ requests/ feedback to us via the Anchor.fm app directly or using #thebotcast on any of our social channels listed below. We ask all of our guests which resources they use to enhance their digital transformation knowledge. We ask Dave what the main challenges are within Tourism Northern Ireland and which technologies are helping to combat these challenges as well as which tech is currently falling short. We talk about the success story of tourism in Iceland (having grown considerably in economic significance in the past 15 years) and how Ireland has mirrored this with their successes using emerging technologies such as AR & VR. We're keen to learn more about their mission to build the value of tourism in the local economy and how technology plays a part in this. This week, we chatted to Dave Vincent, Chief Digital Officer Tourism Northern Ireland.
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